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Monday - Friday 09:00 - 17:00

 Email Id :vastraalaya2026@gmail.com
 Phone No. : 9310438646

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 Parmanent Address : 83, Koler Danga Road, 2 No Gouranga Colony, Nabadwip, Nadia, West Bengal- 741302

Present Address :F-4, New Palam Vihar, Phase-1, Sec-110, Gurgaon, Haryana- 122017

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    Frequently asked questions

    How can I contact VastraAlaya?

    You can reach our customer support team through the Contact Us page, email, or phone. We are always happy to assist with product inquiries, orders, shipping, returns, and general shopping questions.

    What are your customer support hours?

    Our customer support team is available during regular business hours to answer your questions, resolve concerns, and provide assistance with orders, payments, deliveries, exchanges, and other shopping-related queries.

    How quickly will I receive a response?

    We aim to respond to all customer inquiries within 24 business hours. During weekends, holidays, or promotional events, response times may be slightly longer, but we always strive to help promptly.

    Can I modify or cancel my order after placing it?

    Yes, order modifications or cancellations are possible before your order has been shipped. Please contact our customer support team immediately so we can assist you with your request.

    Do you provide support for returns and exchanges?

    Yes, our support team is available to guide you through the return and exchange process. Simply contact us with your order details, and we will help you according to our Return & Exchange Policy.

    Get in Touch

    At VastraAlaya, we are committed to providing a seamless shopping experience with premium ethnic wear, elegant jewellery, and exceptional customer support. Whether you have questions about our products, orders, shipping, returns, or payments, our team is always ready to assist you. We value every customer and strive to respond to all inquiries promptly and professionally.

    VastraAlaya is owned and operated by PRASANTA BISWAS. We believe in transparency, trust, and customer satisfaction, ensuring a secure and reliable shopping experience for customers across India. Feel free to contact us via phone, email, or visit our registered address during business hours. We look forward to serving you and helping you find the perfect fashion for every occasion.

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